See who’s ringing at the door using Lync

Ferrari electronic integrates Video Door Phones with “OfficeMaster EntryControl”.

A lot of successful Lync deployments helped us learning more about special customer requirements. As soon as you replace a PBX completely you are faced with several types of legacy analog equipment. Typical examples are door entry phones. Since enhanced gateways and SBAs must be able to [...]

Outgoing calls after Lync CU4 update

Lync servers running cumulative update 4 (CU4) expose a slighly different timing behavior on outgoing PSTN calls. If call setup to the destination takes a bit longer and the PSTN gateway does not send any provisional reponse except “100 Trying” the call will be cancelled after about 10 seconds. It seems that the INVITE transaction [...]

Survivable Branch Office Telephony – the easy way!

Support for resilient telephony in branch offices during WAN outages is not a new feature – some vendors offer it for several years already. Microsoft’s new Lync based solution sets a new benchmark: no specialists are needed for deployment and it can be done in far less than an hour! Unbelievable? Let’s see…      

Step 1: [...]

Analog devices in Lync 2010

Being able to replace a traditional PBX is an important new feature of Lync Server 2010. New functions like enhanced delegate handling and resilient telephony are a big step forward but support of analog devices is important as well. Although telephony is normally based on VoIP there are still situations where a few analog lines [...]

My new blog in English

Since English is the common language especially in the UC community I started this new Blog. As a native Austrian (born near Salzburg) and living in Berlin for 31 years my English is not perfect but I’m pretty sure you will understand what I’m talking about.

I have started another blog in German a few [...]